Get started
HELP CENTRE

How can we help?

Find the guidance you need to begin your story.

Preview: this page shows the layout and feel. Its content arrives with the founding group.

Browse topics

Getting started

Find your way around your archive.

Your first memory

Start with a photo or a few words.

Inviting family

Ask others to add what they remember.

Sharing and privacy

Understand who sees what you share.

Your account

Find help with your account.

Printed photos

Bring older photographs into the story.

Common questions

Do the people I invite need an account?
No. They add their memory in their browser from the link you send them: no app, no sign-up. You review it before it joins your story. A link can be forwarded, so send it only to the people you mean.
Who can see my memories?
Visible only to you and the people you choose.
Can I take my memories with me?
Yes. Download the whole story as ordinary files that open without us.

Tapestry is in a closed beta. These are the commitments it is built to, and they apply from the day your account opens.

What happens when I delete something?
  1. Removed from view — immediately
  2. Recoverable until a stated date
  3. Permanently deleted from active storage
  4. Gone from backups by a stated date

Tapestry is in a closed beta. These are the commitments it is built to, and they apply from the day your account opens.

Do you use my photos to train AI?
No. Your memories are never sold, mined or used for training.

Still stuck?

Talk to us